Damaged parcel step by step guide
![damaged parcel](https://cdn.shopify.com/s/files/1/0387/9016/8620/files/th-223126774_480x480.jpg?v=1670467350)
We are sorry to hear your package came damaged. Unfortunately due to courier policies we need to act fast in order to have a chance to retrieve the insurance of our shipment.
It has nothing to do with our Mounty guarantee so don't worry, we will work this out ASAP.